Tracking your Australia post parcels, shipments with tracking number

Established in 1804, Australia post has more than 9.7 millions of delivery points within all the cities in Australia, it engages in parcels service and logistics service. You would think highly of its customer service if you post something via Australia Post.

How long will it take to deliver my international parcel with Australia post?

1. International and economic parcel service
   It will spend 10~30 working-days on delivering to the recipient

2. International and standard shipment service
   The standard delivery time is about 6 working days.

3. International express parcel service
   It will take 2~4 working-days in most major cities.

4. International courier service
   It will take 1~2 working days to deliver your parcels or letters.

What should I do if I lost my tracking number?

You can’t track your parcel if having no tracking number.

1. You can search the tracking number from your receipt or invoice.

2. If you are a buyer you can find it from your message or email the sender sent.

3. You can log in your account to find it from order page if you order something with e-commerce platforms.

What should you do if you didn’t receive your parcel but the tracking info showed that the parcel was delivered from Tracktry?

1. Please make sure if your delivery address is correct.

2. If the address is correct, you need to ask the seller or the carrier for help directly.