Global Order (Cainiao)

Global Order (Cainiao)

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    • October 26, 2021

      What happened to my order? I ordered baby fence with door gate play ground. Now I received resistance band.I will complain about you.

    • October 25, 2021

      ok here is the thing i tried a thousands times contacting the supplier but no response not evena text of response second i tried reaching CAINIAO couriers i tried mailing them plenty of times no response i tried call them many times in different numbers ther helpline number and alot of number here they are 864006075388 86075583766626 8613724534066 8618267394077 86188229893387 i tried them all alot of times alot no response the package was stuck on 2021-09-24 and it said arrived in destination i was trying to chase every day no response no help i was waiting today they updated 2021-10-24 17:46 it says delivered where who no one called me i purchase alot from this site but i feel ther is no help receiving i tryed opening a dispute clicked refund cash nothing it asks did u receive the item no then it says check with couriers i mean what will i do.....

    • October 25, 2021

      customer(service) 1*8o5*6o8*54o6*(phone)(number) 1*8o5*6o8*54o6* headquarters phone number 1*8o5*6o8*54o6*corporate phone number 1*8o5*6o8*54o6* customer(service) 1*8o5*6o8*54o6*(phone)(number) 1*8o5*6o8*54o6* headquarters phone number 1*8o5*6o8*54o6*corporate phone number 1*8o5*6o8*54o6*

    • October 19, 2021

      Отслеживание отвратительное (учитесь у Ваших земляков у которых каждое движение прописывается) В срок не пришла и непонятно когда придёт . Заказывал специально из РФ в надежде что доставка будет быстрой ((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((

    • September 25, 2021

      Beyond slow and useless at tracking a package. Pay 30 dollars more to get a package than deal with Cainiao.

What is Global Order (Cainiao)?

Cainiao Global order is a shipping solution provided by Alibaba Group, an internet-technological company. It concentrates on improving logistics services between China and the world. In order to offer high-end cross-border shipping solutions, it has also cooperated with other logistics providers such as Singapore Post, OMNIA-Estonia Post, Correos, Post Finland, SPSR, DHL, etc.

How long does it take to deliver with Global Order (Cainiao)?

Generally, it would spend 15~45 working days in delivering to the recipient from China to other countries but it also depends on your parcels and your location.

How to track my Cainiao package?

There are several ways to mail your item, you just need to do is that “enter your tracking number”

  1. Global Order (Cainiao)

  2. Postal service
    Such as China Post, Hong Kong Post, ePacket.

  3. Express service
    Such as DHL, FedEX, YANWEN.

What shipping service does Cainiao use?

When buying on AliExpress, there are several shipping services for you to select(hidden in the drop menu).
You can pulldown for more selections.

  • Seller’s Shipping Method(free shipping)
  • China Post Ordinary Small Packet Plus(free shipping)
  • China Post Air Mail(free shipping)
  • Yanwen Economic Air Mail(free shipping)
  • Cainiao Super Economy(free shipping)
  • ePacket(additional fees may be charged)
  • AliExpress Standard Shipping(additional fees charged)
  • AliExpress Premium Shipping(additional fees charged)
  • 4px(additional fees charged)
  • EMS(additional fees charged)
  • DHL(additional fees charged)

Most free shipping methods in Cainiao will take 20~30 days. If you’re in urgent, you can choose paid shipping services like DHL.
However, the most cost-effective shipping service is AliExpress Standard Shipping and ePacket. Its fee is acceptable but is quicker than most of other free shipping choices. That’s why it’s widely accepted by most buyers.
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