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Add a review

    • April 01, 2019

      I have used it to ship my item several times, and I can get a good experience each time.

    • April 01, 2019

      I want to return the package to my seller, and it helps me, thanks!

Tracking DHL ECommerce packages, shipments with tracking number

Covering over 200 countries, DHL ECommerce is a shipping company provides logistics and express delivery service, international mail service for sellers and buyers.

When can I know the tracking info after I played the order?

You can know your package’s tracking info about 1~2 working days after it has been processed in DHL ECommerce facility.

How long can I receive my international package with DHL ECommerce?

International Shipping Service Maximum Weight The Standard Delivery Time
DHL Packet International 4.4 lbs 4-8 working days
DHL Parcel International Standard 44 lbs 4-8 working days(Europe) 8-14 working days(Rest of world)
DHL Parcel International Direct 44 lbs 3-10 working days

If you want to know more about DHL ECommerce international package, please click here

When can I receive my domestic parcel with DHL ECommerce?

  1. DHL Smart Mail Parcel
    It will take about 2-8 working days to deliver to the recipient.

  2. DHL Smart Mail Parcel Plus
    You can receive your package through 2-8 business days.

  3. DHL Smart Mail Parcel Return
    It will take 3-8 working days to return.

Contact DHL ECommerce

  1. United States
    Contact us: +1 317-554-5191

  2. Australia
    Contact us: +61 1 800 77 2809

  3. Austria
    Contact us: +43 1 253 53 55

  4. Canada
    Contact us: +1 317-554-5191

  5. Chile
    Contact us: 600 830 1760

  6. China
    Contact us:
    +86 10800 600 0143 (North - domestic)
    +86 10800 260 0727 (South - domestic)

  7. Hong Kong
    Contact us: +852 800 960 558

  8. United Kingdom
    Contact us: +44 (0)3330037703

  9. Singapore
    Contact us: 800 601 1470 (domestic)

  10. Russia
    Contact us:
    +7 495 984-30-85 (Moscow)
    +7 800 100-30-85 (Other)

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