Oy Matkahuolto Ab is a service and marketing company promoting bus and coach services in Finland. The company’s main business areas are Travel and Parcel Services. Additionally, the company is engaged in cafeteria and kiosk operations.
This company has one of the worst purchasing policies I've ever seen. On the one hand, the price of the ticket varies a lot: they never charge you the same price and for a trip that sometimes costs 9.5€ they even charged me 27€, also on the website there is rarely a student discount and if you buy it on the bus you risk getting a higher price. Also, stopping at intermediate stops on the route costs more than making the whole journey. You are always charged a commission for the app. Buses never arrive on time. But what I am most upset about is that I have always been a customer of this company and I spoke to customer service as my flight had been delayed (so I couldn't get to a bus I had already booked) to see if I could change my ticket to the next bus or ask for a refund... they said no, they can't do anything... thanks for nothing. I recommend other companies like OnniBus.