Communication with Packlink is more or less impossible. Not possible to actually speak to someone. I was referred to Hermes who then referred me back to Packlink. Consumers nightmare. I have used Hermes independently of Packlink and they have been good but this collaboration with Packlink Is just shockingly bad. Ebay beware, you promote Packlink but I will not buy from sellers using Packlink delivery service. I would give zero stars if possible.

This company needs investigating. Too many items LOST and no compensation. They refuse to provide tracking information. A dead loss

THE WORST CUSTOMER SERVICE I have ever experienced. 15 emails sent, all ignored. My parcel was damaged in transit. Insured for £60, but PackLink will not pay me. This is truly a most DISHONEST company Do not use

DO NOT POST ANYTHING OVER £25 Sold my laptop on eBay was silly to post by Hermes. And of course package disappeared it took me 2 months to file the right complaint on the right website. As there's No customer service

DO NOT POST ANYTHING OVER £25 Sold my laptop on eBay was silly to post by Hermes. And of course package disappeared it took me 2 months to file the right complaint on the right website. As there's No customer service