PostNL provides the postal and parcel delivery service, express mail service, and logistics service in the Netherlands and other countries, and its abundant routes of air mail and ground transportation makes the better customers service.
The parcel can’t exceed 2 Kg.
International Priority service(airmail)
The standard delivery time is about 2~15 working days.
International surface mail
It will take 7~25 working days to deliver your international small packages to the recipient.
E-commerce platforms’ seller
If you are a seller in eBay/Aliexpress/Shopify, you can claim from the courier directly when your customers’ parcel missed when in transit.
Buyer or customer
If you get to know your parcel missed or damaged when tracking the package’s status, you should tell to the seller and ask for the refund.
We can track your parcel if having no tracking number