One star is an over rate! Do everything you can to avoid using the SpeedPAK service. It is S L O W and there is no useful information in the tracking advice, and after searching for hours I am still unable to find local contact information in Australia. Looks like the ebay 'No Care, No Responsibility' approach to customer service extends to their business partners. An order placed in March has been sitting in some processing facility in Granville NSW for over two weeks, and there appears to be no way to contact anyone there, or even identify which facility this might be. For all I know, it could just as well be sitting in Guam or Botswana...
1 star is too much....
Order in December and til Today 4th of May it hasn't arrived yet... Two time reclametions.....nothing came back!!!
Still waiting on a package that was sent back in November... Its now March
Orange Connex(China) Limited is a technology company that is dedicated service global e-commerce industry.
SpeedPAK is jointly developed by eBay United Logistics Strategic Partner Orange Link Co., Ltd., based on eBay platform logistics policy, customized for eBay Greater China cross-border export e-commerce sellers in the United States, Britain, Germany, Italy, France, Spain, Australia , Canada and other European countries 41 countries to send solutions to the international.
As you may get the right answer, SpeedPAK parcels are delivered by USPS but, the tracking number cannot be tracked on USPS site.
SpeedPAK is supported in the USA, the UK, Germany, Australia, Canada, Italy, France, Spain and the rest 41 countries in Europe. It only takes 8~12 business days to have your order delivered.
After you ordered your products on eBay, it needs a few days for the seller to pack your item before sending to you. When your item is picked up by the shipping agents, it still needs 1~2 days for the courier to update the tracking information online. If you find no tracking information after ordering the item, you can wait for a few days, then check it again.
If it still has no tracking information after that, you can contact the seller and ask for help.
If you did not receive your order or can not find any tracking information for more than 15 business days, you can contact
EE/ES + 26 digits or letters
SpeedPAK will offer three different levels of service: Express, Standard and Economy service. The average logistics timelines for accelerated services with full tracking are 5-9 working days, and the average logistics time for standard services is 8-12 working days, with end-to-end tracking. The online logistics service is SpeedPAK standard service and economical service.
The average logistics time is 8-12 working days, the standard service will provide end-to-end logistics tracking, and the economic service has no international tracking information. The eDIS platform provides full logistics trajectory and is automatically synchronized to the eBay main station. Both buyers and sellers can grasp the progress of cargo transportation in real time.
mnbjkhj November 23, 2021 CUSTOMER SERVICE PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER 1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER 1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) CUSTOMER SERVICE PHONE NUMBER 1((8)(O)(5)(4)(1)(0)(5)(0)(4)(0) HEADQUARTERS PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) LIVE PERSON PHONE NUMBER 1(8)(O)(5)(4)(1)(0)(5)(0)(4)(0)