Tracking SpeedPAK packages, shipments and deliveries

Orange Connex(China) Limited is a technology company that is dedicated service global e-commerce industry.

When can I expect my SpeedPAK package? When can I expect eBay order?

SpeedPAK is supported in the USA, the UK, Germany, Australia, Canada, Italy, France, Spain and the rest 41 countries in Europe. It only takes 8~12 business days to have your order delivered.

Why there is no information for my SpeedPAK(eBay) order?

After you ordered your products on eBay, it needs a few days for the seller to pack your item before sending to you. When your item is picked up by the shipping agents, it still needs 1~2 days for the courier to update the tracking information online. If you find no tracking information after ordering the item, you can wait for a few days, then check it again.
If it still has no tracking information after that, you can contact the seller and ask for help.

What can I do if I do not receive my eBay or SpeedPAK order?

If you did not receive your order or can not find any tracking information for more than 15 business days, you can contact

• your seller (the online store where you bought from) and ask for help
• SpeedPAK by sending emails or making phone call

SpeedPAK tracking number format

EE/ES + 26 digits or letters

• EE-SpeedPAK Economy service
  Only tracking information in origin country is supported
• ES-SpeedPAK Standard service
  Full journey of the tracking information is supported

Contact Information

Email: [email protected]

Tel
China: 400 126 0008
Hong Kong: +852 30183458
Working Hours(Mon-Sat): 9:00AM ~ 18:00PM (GMT+8)

Address: 7th floor, Building A, 523 Loushanguan Rd, Jinhongqiao International Center, Changning Dist, Shanghai, China