UBI Smart Parcel

[email protected]
+61-2-9355 3888
http://www.ubismartparcel.com/

(4 reviews)

- Jay
  December 24, 2019
  
  Been over a month and no reply to any emails Long story short no Christmas presents - thanks UBI
- don
  October 11, 2019
  
  parcel has sat in customs for over 2 weeks sent emails no reply wouldnt recommend ubi to anybody thats for sure
- don
  October 09, 2019
  
  what a joke this service is they dont reply to emails been 4 weeks still no parcel not happy
- Pave
  March 26, 2019
  
  Faster than I thought! Perfect!
- Read all comments

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Tracking UBI Logistics packages, shipments and deliveries

UBI offers logistics solutions from China to Australia, New Zealand, Canada, Russia, Europe, Mexico, Brazil and India. It aims to help bridging the gap between China and the world.

How long will get my UBI Smart Parcel delivered?

Australia: 3~4 business days to 4 major cities(Sydney, Melbourne, Brisbane and Perth) in Australia
New Zealand: 5~8 business days
Canada: 6~8 business days, 2.2 business days within Canada
Russia: 5~12 business days

Moscow: 5~8 business days
St.Petersburg: 6~9 business days
other cities: 8~12 business days

Europe: 6~10 business days
Brazil: 13~24 business days
Mexico: 13~21 business days
India: 5~12 business days

How to contact my local UBI Smart Parcel courier?

In general, your local postal courier will deliver your UBI Smart Parcel.

Country	Delivery Courier	Contact Number
Russia	SPSR	8 800 234 39 94
Canada	Canada Post(Expedited)	1-866-607-6301
Singapore	Singapore Post	1605
Australia	Australia Post	1300 624 475
Europe	Bpost(Landmark)	02 278 50 44

What is the dimension for using UBI Logistics services?

Australia: <30kg
New Zealand: <0.125m³ & <30kg
Russian: length <120cm, length+width+height<180cm, <30kg
Europe: <2kg
India: <30kg

Contact Information

China Toll Free: 4000176662

Customer Service	Area	QQ	Telephone	Email
Susan	China	2691917629	400-017-6662	[email protected]
Vivian	South of China	3002948279	400-017-6662	[email protected]toubi.com
Candice	Shenzhen	2668522435	400-017-6662	[email protected]
Tina	Shenzhen	3002915095	400-017-6662	[email protected]
Dylan	Shenzhen	3002906739	400-017-6662	[email protected]
Teiki	Guangzhou	3002920477	400-017-6662	[email protected]
Sherry	East of China	3002960625	400-017-6662	[email protected]
Flora	East of China	3002926722	400-017-6662	[email protected]
Natalie	North of China	3002905615	400-017-6662	[email protected]
Pin Chung	HongKong	skype: UBI_hk	(852) 8193 0383	[email protected]
Chinese/English	Australia		61-2 9355 3888	[email protected]
Chinese/English	Canada		905.678.CALS (2257) ext. 252	[email protected]

UBI Smart Parcel

UBI Smart Parcel Community

Create Post

An
Hi, I've been waiting for my package since 10Dec (handed for delivery) then the next update is only today (returned to Auckland). Can I change the address or collect from UBI directly? I will be in Auckland next week. Tracking # 91094210305210693788
- 1 Comment(s)
- Posted by Angeli
- December 21 , 2019
Comment
- Tr
  
  Tracktry Team December 26 , 2019 Helpful 0
  
  You must contact UBI to tell them your requirement, only they can help: [email protected] or +61-2-9355 3888
Th
Hi, My order is in Belgien, arrived there 6 november!!! When can i hope i to recive My Parcel? LVS2016933310192595N1
- 0 Comment(s)
- Posted by Thomas Eriksson
- November 24 , 2019
Comment
Mi
NVMY68168001001976 I’m from Malaysia. What company is the agent in Malaysia that will deliver the parcel to me? Any contact person that I can refer to?
- 1 Comment(s)
- Posted by Miss Lee
- November 19 , 2019
Comment
- Tr
  
  Tracktry Team November 19 , 2019 Helpful 0
  
  Sorry I can't find a contact number in Malaysia and who will deliver the parcel. In Singapore would be Singpost. But probably they won't provide a second postal tracking number. Good news is seems they keep updating tracking information. Maybe you can try this email address: [email protected]
Ka
Hi there! Could you give me some information my package whereabouts? It has been sent 3 days ago from China to UK. The tracking number is: FG970916822GB Thank you!
- 1 Comment(s)
- Posted by Karoly
- August 11 , 2019
Comment
- Tr
  
  Tracktry Team August 16 , 2019 Helpful 0
  
  Sorry to tell still there isn't any update of your parcel, you can only turn to UBI to know your package whereabouts
La
Why there are no updates for 3 days? Where's my parcel?
- 1 Comment(s)
- Posted by Lacy
- April 03 , 2019
Comment
- Tr
  
  Tracktry Team April 03 , 2019 Helpful 0
  
  Hey, the delivery time is always hard to tell for international packages. Sometimes, the customs clearance may need more time than expected. But if you're in a hurry, you can contact the local carrier(usually, it's your local postal carrier) and ask for help.

UBI Smart Parcel