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    • October 29, 2020

      I still wait my parcel from 45 days. This company is worst. I live in UK and last time when i check my parcel was in Polonia after 4 day parcel was put from polish to germania after 4 day total 8-9 days was out from Germany. I ask them stsff how You fkcing delivery?by Your legs.....???8 days for 400km??? Never ever ever send my parcel with this shit company .

    • October 28, 2020

      Unacceptable delay! Item ordered on 8 of Sep and still not received!

    • October 27, 2020

      Banggood shipping to UBI smart AIR transport!!! F..k UBI fraud!!

    • October 27, 2020

      Très mauvais service.

    • October 26, 2020

      Just horrible ! Administration is a mess, delays are much too long !!! Never again !

Tracking UBI Logistics packages, shipments and deliveries

UBI offers logistics solutions from China to Australia, New Zealand, Canada, Russia, Europe, Mexico, Brazil and India. It aims to help bridging the gap between China and the world.

How long will get my UBI Smart Parcel delivered?

Australia: 3~4 business days to 4 major cities(Sydney, Melbourne, Brisbane and Perth) in Australia
New Zealand: 5~8 business days
Canada: 6~8 business days, 2.2 business days within Canada
Russia: 5~12 business days

  • Moscow: 5~8 business days
  • St.Petersburg: 6~9 business days
  • other cities: 8~12 business days

Europe: 6~10 business days
Brazil: 13~24 business days
Mexico: 13~21 business days
India: 5~12 business days

How to contact my local UBI Smart Parcel courier?

In general, your local postal courier will deliver your UBI Smart Parcel.

Country Delivery Courier Contact Number
Russia SPSR 8 800 234 39 94
Canada Canada Post(Expedited) 1-866-607-6301
Singapore Singapore Post 1605
Australia Australia Post 1300 624 475
Europe Bpost(Landmark) 02 278 50 44

What is the dimension for using UBI Logistics services?

Australia: <30kg
New Zealand: <0.125m³ & <30kg
Russian: length <120cm, length+width+height<180cm, <30kg
Europe: <2kg
India: <30kg

Contact Information

China Toll Free: 4000176662

Customer Service Area QQ Telephone Email
Susan China 2691917629 400-017-6662 [email protected]
Vivian South of China 3002948279 400-017-6662 [email protected]
Candice Shenzhen 2668522435 400-017-6662 [email protected]
Tina Shenzhen 3002915095 400-017-6662 [email protected]
Dylan Shenzhen 3002906739 400-017-6662 [email protected]
Teiki Guangzhou 3002920477 400-017-6662 [email protected]
Sherry East of China 3002960625 400-017-6662 [email protected]
Flora East of China 3002926722 400-017-6662 floraliu-dl[email protected]
Natalie North of China 3002905615 400-017-6662 [email protected]
Pin Chung HongKong skype: UBI_hk (852) 8193 0383 [email protected]
Chinese/English Australia 61-2 9355 3888 [email protected]
Chinese/English Canada 905.678.CALS (2257) ext. 252 [email protected]

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