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sophie T November 26, 2020
l ne faut vraiment pas être pressé ! On m'avait averti d'une attente d'un mois, soit ! Mais j'ai dû attendre presque deux mois ! J'ai bien cru que je ne recevrais jamais mon colis ! Je ne recommanderai plus sur New chic même si les chaussures commandées sont jolies ! Beaucoup trop long !!!!
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sophie T November 26, 2020
l ne faut vraiment pas être pressé ! On m'avait averti d'une attente d'un mois, soit ! Mais j'ai dû attendre presque deux mois ! J'ai bien cru que je ne recevrais jamais mon colis ! Je ne recommanderai plus sur New chic même si les chaussures commandées sont jolies ! Beaucoup trop long !!!!
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Noone November 05, 2020
Everyone is hating this page and I do too but there's one problem when ur delivering through Asia it is pretty hard...
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disappointed November 02, 2020
Delivery is worth nothing. Like waiting for a package in the "Middle Ages".
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Tracking UBI Logistics packages, shipments and deliveries
UBI offers logistics solutions from China to Australia, New Zealand, Canada, Russia, Europe, Mexico, Brazil and India. It aims to help bridging the gap between China and the world.
How long will get my UBI Smart Parcel delivered?
Australia: 3~4 business days to 4 major cities(Sydney, Melbourne, Brisbane and Perth) in Australia
New Zealand: 5~8 business days
Canada: 6~8 business days, 2.2 business days within Canada
Russia: 5~12 business days
- Moscow: 5~8 business days
- St.Petersburg: 6~9 business days
- other cities: 8~12 business days
Europe: 6~10 business days
Brazil: 13~24 business days
Mexico: 13~21 business days
India: 5~12 business days
How to contact my local UBI Smart Parcel courier?
In general, your local postal courier will deliver your UBI Smart Parcel.
| Country | Delivery Courier | Contact Number |
|---|---|---|
| Russia | SPSR | 8 800 234 39 94 |
| Canada | Canada Post(Expedited) | 1-866-607-6301 |
| Singapore | Singapore Post | 1605 |
| Australia | Australia Post | 1300 624 475 |
| Europe | Bpost(Landmark) | 02 278 50 44 |
What is the dimension for using UBI Logistics services?
Australia: <30kg
New Zealand: <0.125m³ & <30kg
Russian: length <120cm, length+width+height<180cm, <30kg
Europe: <2kg
India: <30kg
Contact Information
China Toll Free: 4000176662
| Customer Service | Area | Telephone | ||
|---|---|---|---|---|
| Susan | China | 2691917629 | 400-017-6662 | [email protected] |
| Vivian | South of China | 3002948279 | 400-017-6662 | [email protected] |
| Candice | Shenzhen | 2668522435 | 400-017-6662 | [email protected] |
| Tina | Shenzhen | 3002915095 | 400-017-6662 | [email protected] |
| Dylan | Shenzhen | 3002906739 | 400-017-6662 | [email protected] |
| Teiki | Guangzhou | 3002920477 | 400-017-6662 | [email protected] |
| Sherry | East of China | 3002960625 | 400-017-6662 | [email protected] |
| Flora | East of China | 3002926722 | 400-017-6662 | [email protected] |
| Natalie | North of China | 3002905615 | 400-017-6662 | [email protected] |
| Pin Chung | HongKong | skype: UBI_hk | (852) 8193 0383 | [email protected] |
| Chinese/English | Australia | 61-2 9355 3888 | [email protected] | |
| Chinese/English | Canada | 905.678.CALS (2257) ext. 252 | [email protected] |
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2 Months waiting for my package, a whole month in england another in the netherlands, still waiting...