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Add a review

    • December 24, 2019

      Been over a month and no reply to any emails Long story short no Christmas presents - thanks UBI

    • October 11, 2019

      parcel has sat in customs for over 2 weeks sent emails no reply wouldnt recommend ubi to anybody thats for sure

    • October 09, 2019

      what a joke this service is they dont reply to emails been 4 weeks still no parcel not happy

    • March 26, 2019

      Faster than I thought! Perfect!

Tracking UBI Logistics packages, shipments and deliveries

UBI offers logistics solutions from China to Australia, New Zealand, Canada, Russia, Europe, Mexico, Brazil and India. It aims to help bridging the gap between China and the world.

How long will get my UBI Smart Parcel delivered?

Australia: 3~4 business days to 4 major cities(Sydney, Melbourne, Brisbane and Perth) in Australia
New Zealand: 5~8 business days
Canada: 6~8 business days, 2.2 business days within Canada
Russia: 5~12 business days

  • Moscow: 5~8 business days
  • St.Petersburg: 6~9 business days
  • other cities: 8~12 business days

Europe: 6~10 business days
Brazil: 13~24 business days
Mexico: 13~21 business days
India: 5~12 business days

How to contact my local UBI Smart Parcel courier?

In general, your local postal courier will deliver your UBI Smart Parcel.

Country Delivery Courier Contact Number
Russia SPSR 8 800 234 39 94
Canada Canada Post(Expedited) 1-866-607-6301
Singapore Singapore Post 1605
Australia Australia Post 1300 624 475
Europe Bpost(Landmark) 02 278 50 44

What is the dimension for using UBI Logistics services?

Australia: <30kg
New Zealand: <0.125m³ & <30kg
Russian: length <120cm, length+width+height<180cm, <30kg
Europe: <2kg
India: <30kg

Contact Information

China Toll Free: 4000176662

Customer Service Area QQ Telephone Email
Susan China 2691917629 400-017-6662 [email protected]
Vivian South of China 3002948279 400-017-6662 [email protected]
Candice Shenzhen 2668522435 400-017-6662 [email protected]
Tina Shenzhen 3002915095 400-017-6662 [email protected]
Dylan Shenzhen 3002906739 400-017-6662 [email protected]
Teiki Guangzhou 3002920477 400-017-6662 [email protected]
Sherry East of China 3002960625 400-017-6662 [email protected]
Flora East of China 3002926722 400-017-6662 [email protected]
Natalie North of China 3002905615 400-017-6662 [email protected]
Pin Chung HongKong skype: UBI_hk (852) 8193 0383 [email protected]
Chinese/English Australia 61-2 9355 3888 [email protected]
Chinese/English Canada 905.678.CALS (2257) ext. 252 [email protected]

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