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Add a review

    • January 23, 2021

      2 Months waiting for my package, a whole month in england another in the netherlands, still waiting...

    • November 26, 2020

      l ne faut vraiment pas être pressé ! On m'avait averti d'une attente d'un mois, soit ! Mais j'ai dû attendre presque deux mois ! J'ai bien cru que je ne recevrais jamais mon colis ! Je ne recommanderai plus sur New chic même si les chaussures commandées sont jolies ! Beaucoup trop long !!!!

    • November 26, 2020

      l ne faut vraiment pas être pressé ! On m'avait averti d'une attente d'un mois, soit ! Mais j'ai dû attendre presque deux mois ! J'ai bien cru que je ne recevrais jamais mon colis ! Je ne recommanderai plus sur New chic même si les chaussures commandées sont jolies ! Beaucoup trop long !!!!

    • November 10, 2020

      Fare domande per non avere risposte. Pessimo servizio. Ultima volta con Banggood.

    • November 05, 2020

      Everyone is hating this page and I do too but there's one problem when ur delivering through Asia it is pretty hard...

Tracking UBI Logistics packages, shipments and deliveries

UBI offers logistics solutions from China to Australia, New Zealand, Canada, Russia, Europe, Mexico, Brazil and India. It aims to help bridging the gap between China and the world.

How long will get my UBI Smart Parcel delivered?

Australia: 3~4 business days to 4 major cities(Sydney, Melbourne, Brisbane and Perth) in Australia
New Zealand: 5~8 business days
Canada: 6~8 business days, 2.2 business days within Canada
Russia: 5~12 business days

  • Moscow: 5~8 business days
  • St.Petersburg: 6~9 business days
  • other cities: 8~12 business days

Europe: 6~10 business days
Brazil: 13~24 business days
Mexico: 13~21 business days
India: 5~12 business days

How to contact my local UBI Smart Parcel courier?

In general, your local postal courier will deliver your UBI Smart Parcel.

Country Delivery Courier Contact Number
Russia SPSR 8 800 234 39 94
Canada Canada Post(Expedited) 1-866-607-6301
Singapore Singapore Post 1605
Australia Australia Post 1300 624 475
Europe Bpost(Landmark) 02 278 50 44

What is the dimension for using UBI Logistics services?

Australia: <30kg
New Zealand: <0.125m³ & <30kg
Russian: length <120cm, length+width+height<180cm, <30kg
Europe: <2kg
India: <30kg

Contact Information

China Toll Free: 4000176662

Customer Service Area QQ Telephone Email
Susan China 2691917629 400-017-6662 [email protected]
Vivian South of China 3002948279 400-017-6662 [email protected]
Candice Shenzhen 2668522435 400-017-6662 [email protected]
Tina Shenzhen 3002915095 400-017-6662 [email protected]
Dylan Shenzhen 3002906739 400-017-6662 [email protected]
Teiki Guangzhou 3002920477 400-017-6662 [email protected]
Sherry East of China 3002960625 400-017-6662 [email protected]
Flora East of China 3002926722 400-017-6662 [email protected]
Natalie North of China 3002905615 400-017-6662 [email protected]
Pin Chung HongKong skype: UBI_hk (852) 8193 0383 [email protected]
Chinese/English Australia 61-2 9355 3888 [email protected]
Chinese/English Canada 905.678.CALS (2257) ext. 252 [email protected]

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