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Review

    • March 26, 2019

      Super amazing about the next day service. I love it so much! It really helps me because I forgot important files at home when am on a business trip. THANKS!

Tracking Yodel Express packages, shipments and deliveries

Yodel provides Parcel Delivery Solutions in the UK, which delivers millions of parcels every week to every postcode across the UK. It offers customers deliveries 6-day days a week, Monday to Saturday, from 7am to 9pm. You can arrange Next Day Delivery or Saturday Delivery services if needed.
If you want need return services, Xpect returns might be a good choice because it is a home collection service that offers customers a 2-hour collection window.

When will my Yodel packages be delivered? Can I choose the date and time for delivery?

There are several Yodel delivery services for your reference.

Yodel Inflight

  • Live parcel tracking with real-time driver map
  • Safe place nominated
  • Preferred neighbour options
  • Nominate a new day
  • Change delivery address
  • Hold I am on holiday
  • Collect from depot

Yodel Xpect

  • Two-hour delivery window
  • Customers informed by SMS/Email
  • Next day and two-day services available
  • Deliveries from 7am to 9pm, six days a week
  • Up to three delivery attempts
  • Trackable deliveries for POD and non-POD parcels
  • Transit liability on POD services
  • Real-time driver app
  • ≤ 30kg & length<120cm

Yodel Xpress

  • Fully tracked
  • Up to 3 delivery attempts as standard
  • Messaging as standard
  • Deliveries six days a week from 7am to 9pm
  • Transit liability for a POD service

Yodel Xperience

  • Integrated parcel tracking API to remove ‘information blackout’
  • Retailer branded customer messaging - SMS and email
  • Unbranded ‘Have Your Say’ customer feedback survey
  • Dedicated service desk, proactive reporting and real time data exchange
  • Doorstep experience
  • Delivery and returns option

Yodel Xpert

  • Next day delivery
  • Six-day delivery as standard from 7am to 9pm
  • SMS/Email notifications
  • Up to 3 delivery attempts
  • Two-hour delivery window
  • Trackable POD and Non-POD
  • Transit liability for a POD service
  • Real-time driver map
  • High-value parcel tracking (optional)
  • Address only deliveries(optional)
  • BFPO (optional)
  • Product exchange (optional)

Offshore Services

  • One point of contact for deliveries to the UK, Republic of Ireland, Isle of Mann and Channel Islands
  • Consistent collection experience for all your parcels
  • ≤ 30kg & length<120cm

How to track/deliver/collect/rearrange/send/return/exchange my Yodel parcel? What if my package is damaged?

For any issues you encountered, you can check this to find solutions.

Contact Information

Phone Number: 0844 755 0117

Yodel

Yodel Community

  • Da
    My parcel is damaged! What can I do?
    • Posted by Danis
    • April 02 , 2019
    • Da
      Danis April 02 , 2019 Helpful 0

      Really sorry to hear that Danis. If the box is damaged, you can check if your product is fine first. Then we suggest you send a photo of it to your seller and ask if they can replace it with a new, unbroken one.

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