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Ciara July 06, 2019
Big thank you to all staff.
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Terrible customer service, not answer to calls, emails answers is to long! The DPD courrier make wrong label with wrong address, and Cashel depot 24 Send my package back to sender, and not keeping 5-8 working days at store how is write on the policy, but send back immediately, and they said that keeping 5-8 days, but they lie, they send back at the same days when they received my package, that not acceptable, I contact them and ask them stop processing and send back, but they just feeding me with tomorrow etc.and not do anything, in that package I have important documents,but they don’t care, and no body refund money back! And that was Couries fault who make wrong label, I don’t know how it’s possible if I write correct information on the dpd website! So they do nothing , seat on the offices and drilling nose!