As one of the biggest shipping agents in China, Yun Express provides 50+ logistics services for cross-border e-Commerce users. Except for 9 stations in China, it also has its own warehouses in the UK, France, Germany, Italy, Netherlands, Japan and the USA, etc., partnered with local postal services providers closely.
The tracking number of Yun Express is comprised of 18 digits. Starting with 2 alphabetic letter YT and ending with 16 numeric letters.
Tracking Number Example: YT 000 000 000 000 000 0
FedEx, 7-15 days from Hong Kong to the USA by air and hand over to FedEx after finishing customs clearance, and FedEx tracking number will be soon provided, which can be tracked on FedEx official site. FedEx delivers packages throughout the USA excluding Alaska, Hawaii, Guam Island, etc.
1.This service does not support return from France to Hong Kong.
2.If the package is returned to the overseas warehouse, it can be re-delivered to France except the French affiliated islands. The re-delivery fee is charged at 50RMB / package.
3.The re-delivery period is 2 weeks , i.e. customers can choose to re-deliver within 2 weeks from the time the customer is notified of the return of the package. If no reply is given to YunExpress, the package will be destroyed after 2 weeks.
Royal Mail, 3-5 business days. Items are shipped from Hong Kong to UK by air, then delivered by Royal Mail to the whole UK. Full-path tracking is available within 35 days.
Ruturn Policy :
1.Not support return from the UK back to Hong Kong.
2.If the package is returned due to incorrect or incomplete receipt information, the re-delivery fee will be charged at 40RMB/package; If not, YunExpress will be responsible for re-delivery once for free.
3.The re-delivery period is one month, that is, shoppers can ask for a re-deliver within a month after the customer is notified the return of the package; if no reply is given to Yun Express, the package will be destroyed by default after 1 month.
Ruturn Policy: Same as YunExpress in France.
DHL: 5-10 working days from HK to Germany by air and hand over to local DHL after customs clearance, providing full path tracking logistics information. Tax-free within 24 US dollars.
Australia Post and Fastway, 4-8 business days, from HK to Australia by air freight.
Japan Post, 3-5 working days, shipped from Hong Kong to Japan by air transportation.
The following chart might be disordered in your mobile, we recommend you check it in desktop model.
|Country||Service||Estimated Delivery Date||Local Courier||Toll Free/Hotline|
|Poland||Direct||5~8 business days||Poczta Polska; DHL Poland||801 333 444; 22 30 62 800|
|Italy||Direct||7~12 days||Poste Italiane||+39 06 5958.1|
|Italy||Economy||7~15 business days||Poste Italiane||+39 06 5958.1|
|Spain||Registration||5~7 business days||Correos||902197197|
|Spain||Economy||7~12 business days||Correos||902197197|
|UK||Standard, Economy||3~5 business days||Royal Mail||03457 740 740; 03456 000 606(text phone)|
|Central Europe||Registration, Economy||7~15 business days||Local Postal Office||N/A|
|Central Europe||Express||7~12 business days||Local Postal Office||N/A|
|France||Direct, Registration||4~5 business days||La Poste||3631|
|Germany||Registration||5~10 business days||DHL Germany||+ 49 (0)180 6 345 300|
|Germany||Economy||7~15 business days||Deutsche Post||+49 228 4333111|
|USA||Standard||5~10 business days||USPS||+1 (800) 275-8777|
|USA||Economy||7~15 business days||FedEx||1.800.463.3339|
|Austria||Direct||5~10 business days||DPD Austria||05 03 73 420|
|Australia||Direct||4~8 business days||Australia Post, Fastway||1300 624 475; (08) 9356 5309|
|Canada||Direct||5~7 business days||Canada Post(Expedited)||1-866-607-6301|
|Japan||Direct||3~5 business days||Japan Post||+81 0570-046111|
|Hong Kong||DHL, UPS||3~7 business days||DHL, UPS||+852 2400 3388; +852-2735-3535|
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