Visitor Reviews

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    • March 02, 2022

      Worst service ever. Placed my order in October 2021. I still have not received it and they don't want to refund me.

    • March 01, 2022

      Worst service ever

    • March 01, 2022

      My first time using Buffalo, my updates on parcel was real time, received my parcel before delivery date. Very good service. Thank you Team!

    • March 01, 2022

      WHY did my supplier have to choose this useless courier?? each time I speak to a customer service agent I get different information. I am told my parcel was definitely being despatched last week Monday, today, 8 days later, it is still in the warehouse... I ordered from Light in the Box on 30 Nov 2021! Why must they use Buffalo!!?

    • March 01, 2022

      never had such bad service. Told my parcel had been destroyed, then told it had not, then told to pay in extra R175 to have it resent to my door this time, then told no, it would go to PEP and I should not have paid the extra. Now its been 3 weeks and its still sitting in the JNB warehouse. Am told that it will be 'despatched within the week should there be no further delays"... WHAT the WHAT....???!

    • March 01, 2022

      Been waiting for my package since mid November! They take forever to reply to emails and when they do they don’t give you an update on where the package is they just say ‘we’re experiencing delays due to the Chinese New Year’ which was a month ago now… needed this package for a Christmas present

    • March 01, 2022

      My orders are always on time or even before the scheduled delivery date. The support line worker's are extremely helpful.

    • March 01, 2022

      I am really disappointed in the service, i have been waiting a month now for my parcel. I have send proof of payment several times and Every time i need to follow up and if i send e-mails it takes forever for them to answer.

    • March 01, 2022

      It's my 3rd order and it came a week earlier as well. Thank you Buffalo.

    • February 28, 2022

      Thank you buffalo team I received my first order today see you next time