Visitor Reviews

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    • December 21, 2022

      Horrible Service been waiting for delivery for over two weeks

    • December 21, 2022

      I have been on the call for 2 hours holding, from 8 am, and at 10:30 am just as I think im through, the agent hangs up on me, didn't even give me a chance, my package was supposed to be delivered 2 weeks ago, its almost christmas and still nothing. The least you could do is have an effective communicating process. at this point I don't mind collecting the package myself from your offices.

    • December 21, 2022

      You guys don't even deserve a single star. This is the most horrible and incompetent courier company. One you don't deliver our orders on time, people have to wait for over a month to get their orders and some they haven't even received their orders till today JUST LIKE ME!. Two you make us hold the line for 2 damn hours and reject the call when we are about to get through. Why do you even have an email address if you won't respond to our emails and also what's the use of the WhatsApp number??????????? SHEIN has lost a lot of customers because of this pathetic spaza shop that calls themselves a "international courier company" HORRIBLE...HORRIBLE...HORRIBLE SERVICE!

    • December 21, 2022

      How is it possible that you indicate delivery is 3-5 days yet i am still waiting why would anyone place an order and not need it pathetic service if you ask me

    • December 21, 2022

      Since I placed my order on the 26th of November I haven’t received it yet. It was supposed to be delivered on the 13th of December. The service is very poor the worst thing is that you can’t even get hold of them. It was received from Pretoria dc on the 17th December but even now am still waiting for my parcel. If they don’t delivery during December they should let us know than waiting…

    • December 21, 2022

      I was supposed to receive my parcel on 14th December but still not received it yet it has been in Durban for a week now I went there that warehouse I got on Google only to find out that one is scam please anyone who knows where Buffalo Durban is please help I wanna go get my parcel there it has been weeks now when you call you stay on the line for hours only end not getting help no response on WhatsApp

    • December 21, 2022

      This is the worst service I have ever gotten from Shein, I placed my order 30 November because I know it usually takes 2 weeks to deliver and I was supposed to to receive my parcel between the 17th and 19th I took into consideration that they do not deliver on public holidays but this is just ridiculous my package had been in transit for 19 days and finally they say it has arrived at pretoria DC. Buffalo Logistics is an utter disappointment, Shein should really look into who they do buisness with. I cannot seem to get hold of Buffalo Logistics and they do not respond to whatsapp messages either, and when I manage 'to get through" I remain on caller 499. I am literally so disgusted by the service.

    • December 21, 2022

      It was out on delivery since the 19, today it says there's a 3 - 7 days delay...what's this???

    • December 21, 2022

      I have been waiting for my order since 15 December and calling them is impossible, you stay on the phone for 2 hours

    • December 21, 2022

      I have been waiting for my order from you now my tracking it says from transit to third-party express.n u don't even answer your phones