Visitor Reviews

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    • December 09, 2022

      This must be the worst courier/logistics company in the world. why do you take on a service that you cannot deliver a service with 1000's of people using Shein order was placed on the 26 November. Buffalo don't answer their phones or you are constantly no 172 in the que, don't reply to what's app messages.... The shipment from China went so smooth within minutes / hours your order was confirmed, shipped etc. Buffalo phoned to pay taxes, which was done the very next day. I have an invoice stating this. Now ever since it hit SA soil it is a DISASTER OF NOTE. My parcel has been sitting in Transit to third part express since Monday 5 December. I eventually managed to get another email address, which I sent to them and only received my reply yesterday from Jenay Experiencing in delay 3-7 days shipment being scanned into warehouse, then another email from. I replied stating this is what the tracking says. Then in 5 mins received another email from a different person Crecentia saying 3-10 days.......... why do other people that have ordered from them get their parcels, and we are struggling to get our parcels. This makes the whole process a nightmare. I think Shein should use another logistics company. Why do they take on something if they cannot cope with the processes. I am not prepared to lose the money, so ladies what are we going to do about this. I am going on leave from this coming week Monday 12 December, what is going to happen to my parcel?????

    • December 09, 2022

      I am so bored and dissapointed,since waiting for my parcel from 23 November till now

    • December 09, 2022

      If i could rate 0 i would my parcel is with the warehouse after clearance dine since 24 November. Number 325 when phoning and when it comes to caller 126 phone get dropped. Email from them exactly the same when i follow up: Good Day Please be advised that we are experiencing a delay of 3-7 days on shipments being scanned into our warehouse. We sincerely apologize for the delay and inconvenience and will endeavor to process your parcel as quickly as possible. Thank you for your patience and understanding Useless service

    • December 08, 2022

      16 days after paying customs and still no feedback, it's soo frustrating! What's worse is that when you call you need to be in a que for over 50 minutes just to find out that the order hasn't even left the warehouse! By far the worst service I've ever came across!

    • December 08, 2022

      The worse call center service, rude and unprofessional, you better employ robot

    • December 08, 2022

      Your company do not deserve any star from me

    • December 08, 2022

      17 days after purchase still nothing!

    • December 08, 2022

      I am mot happy with your service, still waiting for my delivery. I have an important ceremony coming up and I need whats inside the package

    • December 08, 2022

      Got my order today 11 days after purchase was expecting it on the 14th…thank you ❤️

    • December 08, 2022

      they cant even update us