Visitor Reviews

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    • January 02, 2023

      My order is long overdue it’s delivery date but I haven’t received it and the company isn’t communicating anything with me. I just want my order.

    • January 01, 2023

      Appalling service .Waited 5 weeks for my order ,some of the items were soaking wet /damp. 1 item even had mould and was soaking wet.Another item had yellow stains.

    • January 01, 2023

      Appalling service .Waited 5 weeks for my order ,some of the items were soaking wet /damp. 1 item even had mould and was soaking wet.Another item had yellow stains.

    • January 01, 2023

      My order has been stuck at the Johannesburg Buffalo offices since the 27 of December. There hasn't been any movement since then. And right now I don't know what to expect. I've even pressed the "urging despatch" option, yet nothing. I'm honestly disappointed. At this point, I'm even doubting if I'll ever receive my parcel.

    • January 01, 2023

      Thank you buffalo logistics. Received my parcel right in between the estimated time. To everyone waiting for thir parcel, once you see you parcel is stuck, I'd advice you to click the "urging dispatch" button on the Shein app under your order. Don't wait until the the estimated time has passed. Packages get lost due to high volume and limited stuff and I believe the company is trying hard to keep up despite all odds. I pray you guys get your orders too eventually.

    • January 01, 2023

      Absolutely horrible service. They claim to have delivered my package despite the fact I was at home and no package arrived. Never answer their calls and their email support just sends out automated responses so I can't even follow up. One of the worst courier services I have ever dealt with. (Also sorry for previous 5 star review, phone wobbled and sent it before I downgraded. Would give it zero stars if I could)

    • January 01, 2023

      Absolutely horrible service. They claim to have delivered my package despite the fact I was at home and no package arrived. Never answer their calls and their email support just sends out automated responses so I can't even follow up. One of the worst courier services I have ever dealt with.

    • January 01, 2023

      Very disappointed to receive an email yesterday stating delivery attempt failed yet I have been home and no one came to deliver or try to contact me. How do I get my parcel now?

    • January 01, 2023

      Very disappointed to receive an email yesterday stating delivery attempt failed yet I have been home and no one came to deliver or try to contact me. How do I get my parcel now?

    • January 01, 2023

      Very disappointed with Buffalo service delivery and as well their customer service. Shein change your courier as they are doing damage to your business