Visitor Reviews

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    • December 31, 2022

      Your having a poor service, you do not have good relation with your customer always lying to us.

    • December 31, 2022

      I so disappointed with buffalo I don't understand how do they come to my place to deliver my package and not confirm with me if I'm home or not or ask me who should they live my package with if I'm not home I checked everywhere and nothing but my parcel says delivered and sign by who I don't know

    • December 31, 2022

      I'm a first time buyer at Shein. Didn't do my research. Then once I started reading the reviews that's when I felt bad about my order. Some of the reviews are very helpful. Hence I took the root of emailing to Shein. They log an investigation for me. While I was waiting l decided to call Buffalo logistics. For some reason I was lucky enough to get through in less than 3mins. Spoke to a gentleman who was very honest with me. He told me that this past few weeks they received a number of parcel that they had never before and the company was not ready and the staff was overwhelmed by so much work since they were less people and more than 40000 of parcel they received a day. He said the company is bringing in more people to assist. The unfortunate part is that it was a bit too late nevertheles they will try to make sure people do get their order. It's not going to be there estimate time NO but eventually they will get them. I had my own share of waiting and this morning my order was delivered. I will be honest the waiting is not nice at all. I hope eventually everyone does get their parcel. I know so my Children Christmas were ruined by this. Most of us had bought gifts for our family and friends.

    • December 31, 2022

      BAD BAD BAD SERVICE. Made my order end Oct 2022 it was then processed and shipped on the 7th Nov till now the 31st Dec it has not yet arrived. All my kids Christmas clothes are the customers sneakers and clothes. I'm so disappointed at your services

    • December 31, 2022

      I’m also not happy I’ve been relaxed about this and thought nah I’ll get my package but this is going too far now. I placed my order on the 6th of December and today it’s the 31th of December and still I haven’t received my package no this buffalo logistics company is bull..

    • December 31, 2022

      I'm not happy at all, placed an order in October the 1st and estimated date of delivery was the 31st of October 2022.but still no parcel received. And this order was for the kids Xmas clothes is there.

    • December 30, 2022

      Still no parcel received.

    • December 30, 2022

      Place my Order in July till now am waiting for buffalo to get back to me I uploaded my passport and they are demanding for a south African ID why didn't you ask for that before making me pay for my package when u received it or are u even aware that south Africa has people from different countries who orders things as well you can have my items and give it to ur relatives worst logistics company ever I regret using u

    • December 30, 2022

      My parcel was supposed to be delivered between 18th and 20th of December 2022. The tracking system says that I signed for it on a public holiday at 05:50am but that in fact never happened. I went to the Durban warehouse and managed to get the contact number for one of the guys in charge of the drivers in Durban and after a week of MANY phone calls he confirmed that my parcel was lost. I really think that we should get together and take this further - they can't get away with ruining so many peoples Xmas.

    • December 30, 2022

      Guys I received my order just now if you having trouble with yours please go to to customer service on your shein app,mine was in jhb for 9 days